Privacy Policy

Privacy Policy

Effective Date: March 14, 2020

At Kingfisher Road, your privacy matters to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

  • Personal Information: Name, email address, shipping and billing addresses, phone number, payment details.
  • Order Information: Items purchased, order history.
  • Device Information: IP address, browser type, time zone, and some of the cookies installed on your device.
  • Browsing Data: Pages you view, time spent on site, and how you interact with the site.

2. How We Use Your Information

  • To process and fulfill orders, including shipping and confirmations.
  • To communicate with you about your order, returns, or customer service inquiries.
  • To send promotional emails or texts (only if you opt in).
  • To improve our website and your shopping experience.
  • To detect and prevent fraud or other security issues.

3. Sharing Your Information

We do not sell your personal information. We only share it with trusted third-party service providers who help us operate our business, such as:

  • Payment processors (e.g., Shopify Payments, PayPal)
  • Shipping partners
  • Email and SMS marketing platforms (only if you’ve subscribed)
  • Analytics providers like Google Analytics

These partners only receive the information needed to perform their functions and are required to keep it secure and confidential.

4. Your Rights

You may have the right to:

  • Access or request a copy of your personal information.
  • Correct inaccurate information.
  • Request deletion of your data.
  • Opt out of marketing communications at any time by clicking “unsubscribe” in emails or replying STOP to texts.

5. Cookies

We use cookies to personalize your shopping experience and analyze site traffic. You can disable cookies in your browser settings, but some site features may not function properly without them.

6. Data Retention

We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy and comply with applicable laws.

7. Security

We implement reasonable security measures to protect your information, but no method of internet transmission is 100% secure.

8. Changes to This Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a new effective date.

9. SMS Marketing & Consent

By entering your phone number at checkout or submitting it through any sign-up form on our website, you agree to receive marketing text messages from Kingfisher Road. These may include updates, promotional offers, and order-related messages.

  • Consent is not a condition of purchase.
  • Message frequency varies.
  • Standard message and data rates may apply.
  • You can opt out at any time by replying STOP or by contacting us at hello@kingfisherroad.com.

We store your phone number securely and maintain records of consent for compliance purposes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, you can reach us at:

Email: contact.kingfisherroad@gmail.com
Mailing Address:
Kingfisher Road
5321 Derry Avenue, Unit C
Agoura Hills, CA 91301